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FAQ

Another question? Message us on WhatsApp.

Yes. Choose "Pickup from the branch" at checkout at no extra cost, and we will message you on WhatsApp when it is ready.

We ship to every governorate: 120 EGP to Lower Egypt and 150 EGP to Upper Egypt.

Vodafone Cash or InstaPay for the full amount, or cash on delivery with a transferred deposit and the rest on delivery. Send the transfer message on WhatsApp.

Yes. Products marked "Add a name and photo" are made for you and take the preparation time shown on the product page.

You can cancel before the order is ready. Personalized orders cannot be refunded once confirmed.